Thank you for shopping with Indrajit Ayurvedbavan. We take pride in providing high-quality Ayurvedic products and services. If for any reason you are not satisfied with your purchase, we are here to help.
1. Return Policy
We accept returns within 6 days from the date of purchase. To be eligible for a return, the following conditions must be met:
- The product must be unused, unopened, and in the same condition as when it was received.
- The product must be in its original packaging.
- A receipt or proof of purchase must be provided.
2. Non-Returnable Items
Certain products are exempt from returns due to health and hygiene regulations. These include:
- Opened or used products.
- Customized products or services.
- Gift cards.
3. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 6 days. Please note that shipping fees are non-refundable.
4. Exchanges
If you receive a damaged or defective item, you can exchange it for the same product. Please contact us within 6 days from the receipt of your order with details of the damaged product.
5. How to Return an Item
To initiate a return or exchange, please contact our customer support team at admin@indrajitayurbedvaban.in or call us at [Customer Support Phone Number]. We will provide you with the necessary instructions to complete your return.
6. Shipping Costs
Customers are responsible for the shipping costs associated with returning products. If the return is due to our error (e.g., damaged or incorrect items), we will cover the shipping cost.
7. Contact Us
For any questions regarding returns, refunds, or exchanges, please contact us at:
Indrajit Ayurvedbavan
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
Website: [Your Website URL]